PRIVACY POLICY Effective Date: January 30, 2026

1. INTRODUCTION Dealegent ("Company," "we," "us," or "our"), located at 6965 Piazza Grande Avenue, Orlando, FL 32835, operates an Artificial Intelligence-powered sales and Business Development Center platform (the "Service"). We are committed to protecting your privacy and the privacy of the data you entrust to us.

2. INFORMATION WE COLLECT We collect information in three categories:

• Account Information: Name, email, dealership name, and payment information provided by our direct clients (dealerships).

• Client Data (Lead Data): Data you upload or sync to our Service regarding your customers (e.g., names, phone numbers, vehicle interests) via CRM integrations (e.g., eLeads, VinSolutions). You retain ownership of this data.

• Usage Data: Information on how you interact with the dashboard, including IP addresses, browser types, and access times.

3. HOW WE USE YOUR INFORMATION We use the collected data specifically to:

• Train and operate our AI sales agents to communicate effectively with your leads.

• Integrate with third-party CRMs to log activities and updates.

• Process payments and manage your subscription.

• AI Training: We may use anonymized, aggregated interaction data to improve the performance of our AI models. We do not sell your raw lead data to third parties.

4. DATA SHARING AND THIRD PARTIES We do not sell your data. We may share data specifically with:

• Service Providers: Hosting services (e.g., AWS, Azure), payment processors (e.g., Stripe), and SMS/Voice carriers (e.g., Twilio) necessary to deliver the Service.

• Legal Compliance: If required by subpoena, law, or to protect the rights and safety of Dealegent or others.

5. DATA SECURITY We implement industry-standard encryption and security protocols to protect data in transit and at rest. However, no method of transmission over the Internet is 100% secure.

6. CONTACT For privacy concerns, contact: tony@dealegent.com